Certificaçăo ISO 27001:2022 Garantida

A soluçăo CRM definitiva para iGaming

A Smartico oferece as ferramentas definitivas para sua equipe de CRM, capacitando-a a executar campanhas em tempo real, personalizar mensagens e automatizar recompensas, tudo pensado para maximizar o engajamento e fortalecer a retençăo.

Aprovado por mais de 1000 marcas:
Casino.ua Logo
Nine Casino Logo
4RABET Logo
E-Play24 Logo
Growe Logo
Oddsgate Logo
Wow360 Logo
Goldenpalace.be Logo
Playamo Logo
Wiztech Logo
ProgressPlay Logo
White Hat Gaming Logo
AtlasLive Logo
Betstarters Logo
Casino.ua Logo
Nine Casino Logo
4RABET Logo
E-Play24 Logo
Growe Logo
Oddsgate Logo
Wow360 Logo
Goldenpalace.be Logo
Playamo Logo
Wiztech Logo
ProgressPlay Logo
White Hat Gaming Logo
AtlasLive Logo
Betstarters Logo

Simples, Intuitiva e Criada para o iGaming

A Smartico simplifica o CRM para operadores de iGaming, fornecendo ferramentas para engajar jogadores no momento certo e nos canais adequados. Você pode oferecer experiências personalizadas, automatizar fluxos de trabalho e otimizar campanhas com facilidade, tudo a partir de uma plataforma poderosa, projetada para atender ŕs suas necessidades.

Projetado sob medida para o iGaming

Gerencie ciclos de vida de jogadores, gestăo de bônus e retençăo como um especialista.

Açăo em Tempo Real

Implemente estratégias em tempo real reagindo diretamente ŕs açőes dos jogadores.

Fluxos de Trabalho Automatizados

Simplifique a gestăo de campanhas com ferramentas poderosas de automaçăo.

A uniăo entre CRM e Gamificaçăo: Uma Soluçăo Unificada

A Smartico une CRM e Gamificaçăo em uma só plataforma, capacitando você a envolver jogadores com campanhas personalizadas e oferecendo recompensas por suas atividades em tempo real, desde mensagens direcionadas até missőes e pręmios, onde tudo é gerenciado em um só lugar.

Fluxo completamente unificado

O CRM e a Gamificaçăo trabalham juntos para criar campanhas dinâmicas e recompensadoras para os jogadores.

Recompensas Baseadas em Açőes

Adicione gatilhos em recompensas, que liberam desde pontos e missőes até oportunidades de jogar gratuitamente, ativadas diretamente pelas suas estratégias de CRM.

Uma Plataforma Unificada

Gerencie comunicaçăo, recompensas e engajamento do jogador sem precisar trocar entre ferramentas.
Da Aquisiçăo ŕ Retençăo

Criador de Campanhas em Tempo Real

Criador de Campanhas em Tempo Real

Interaja com jogadores nos momentos mais adequados, com mensagens ativadas por suas açőes em tempo real.

Campanhas Programadas

Antecipe-se com campanhas automatizadas que oferecem experiências personalizadas e integradas.
Campanhas Multi-Canais Facilitadas

Alcance seus Jogadores A qualquer hora
 Em qualquer lugar

  • Email: Design beautiful, effective emails in minutes.
  • Pop-Up: Capture attention with customizable pop-ups.
  • Push Notification: Mobile and desktop alerts to drive engagement.
  • SMS: Instant updates on promotions, events, and rewards.
  • Built-in Inbox: A notification center to communicate anything with users.
Dados em Tempo Real para Resultados Reais

Métricas
 para Melhores Decisőes

  • Smart Segments: Segments updated dynamically without manual uploads.
  • Churn Prediction: Spot at-risk players and engage them before they churn.
  • A/B Testing: Optimize campaigns with built-in testing tools.
  • Comprehensive Reporting: Get detailed insights across channels in one unified dashboard.

Gerenciamento completo do ciclo de vida do jogador

Onboarding

Maximize a conversăo de novos registros em depósitos iniciais através de processos de boas-vindas cuidadosamente planejados.
01

Engajamento

Comunique-se com os jogadores de maneira personalizada, utilizando SMS, e-mail, notificaçőes push e pop-ups na web para manter um alto engajamento.
02

Retençăo

Implemente estratégias de retençăo oferecendo promoçőes customizadas para jogadores que mostram sinais de desinteresse.
03

Reativaçăo

Atraia jogadores inativos novamente ao utilizar campanhas coordenadas e adaptadas através de múltiplos canais.
04

Personalizaçăo Dinâmica e Segmentaçăo Direcionada

Conteúdo Dinâmico com Etiquetas de Identificaçăo

Personalize suas mensagens adaptando o conteúdo de forma dinâmica, de acordo com as açőes, preferências e o perfil comportamental de cada usuário.

Segmentaçăo Ultra Específica com Marcadores de Usuário

Identifique usuários instantaneamente durante qualquer momento da interaçăo, com base em açőes e condiçőes específicas, permitindo uma segmentaçăo precisa e campanhas altamente direcionadas.

Ferramentas Avançadas de Segmentaçăo para Comunicaçăo Direcionada

Utilize as ferramentas de segmentaçăo da Smartico para criar públicos altamente específicos, baseados em comportamento, condiçăo e valor, assegurando o impacto de cada mensagem enviada.

Segmentaçăo Comportamental

Foque em jogadores de acordo com suas atividades anteriores, como depósitos realizados, interaçăo em jogos ou outras açőes recentes.

Segmentaçăo por Condiçăo do Usuário

Crie segmentos dinâmicos baseados em atributos geográficos, demográficos e comportamentais para entregar campanhas que correspondam ŕs expectativas dos usuários em tempo real.

Segmentaçăo Personalizada

Importe facilmente seus grupos de usuários personalizados. Faça upload de um arquivo CSV com IDs ou atributos através do nosso Backoffice, e seus segmentos já estarăo prontos para uso.

Segmentaçăo RFM

Utilize a segmentaçăo por Recência, Frequęncia e Monetário para identificar e engajar os jogadores mais valiosos de forma eficaz.

Transformando Açőes dos Jogadores em Engajamentos

A Smartico pega seus dados, como depósitos, apostas e registros, e os transforma em outputs automatizados, como mensagens personalizadas, bônus dinâmicos e recompensas para jogadores.
Outros falam sobre automação; nós a definimos.

Além da Tecnologia:
Nós trazemos expertise e parceria

Com a Smartico, você năo está só adquirindo soluçőes de gamificaçăo, mas também um verdadeiro aliado no seu desenvolvimento de mercado. Trabalhamos juntos com você para oferecer experiência em CRM e estratégias de abordagem, além de dados práticos e acionáveis ao longo da parceria.

1. Programas Onboarding e Treinamento Personalizados

Nossa equipe garante uma configuração tranquila e personalizada desde o primeiro dia, com treinamentos que te capacitam a cada passo.

2. Gerentes de Sucesso Dedicados

Um verdadeiro parceiro no seu crescimento, guiando você para desbloquear todo o potencial da Smartico ao longo de toda a nossa parceria.

3. Suporte Confiável e Especializado

Nossa ajuda especializada está a uma mensagem de distância, garantindo que você tenha os insights e soluções que precisa para continuar avançando.

O que os clientes têm a dizer

Casino.ua Logo
Casino.ua
CEO
Partnering with Smartico has been a strong step forward for Casino.ua. Their CRM automation and gamification tools have significantly enhanced our platform, helping us better engage and retain our audience. The integration process was fast and smooth, supported by their responsive team and clear documentation, which made implementation straightforward. The flexibility of Smartico’s tools allows us to customize features to fit our platform’s needs, while their diverse solutions — like the bonus engine and gamification modules - help us deliver a richer gaming experience. We’ve already seen improved player retention and satisfaction. Smartico has been a reliable partner, and their tools are a valuable asset for anyone looking to elevate their igaming platform.
Nine Casino Logo
Nine Casino
Head of Casino
As Head of Casino I am, always looking for ways to enhance the player experience and create long-lasting relationships with our customers. the Smartico CRM and gamification tool has not only simplified the marketing and retention efforts for my teams, but has also given them the tools we need to build a more engaged, loyal player base. Our team and couldn’t be happier with the results, and this is only the beginning. With this innovative platform at our side, we’re excited to continue driving player satisfaction and taking our casino to new heights.
4RABET Logo
4RABET
Head of CRM
Smartico elevates our engagement strategies to reach new heights with a platform that is both technically advanced and flexible. Their ability to respond to our needs with speed and accuracy is unmatched. And their account managers? Absolute rockstars - always ready to help, invested in our success, and going above and beyond to support us. We didn’t just find a tool, we found a true partner.
E-Play24 Logo
E-Play24
CRM Manager
We have been working with Smartico for a year and a half now and in these 18 months we have learned to clearly see the incredible potential of this tool, which has allowed us to create projects of which we are very proud. Thanks also to the Smartico guys, who patiently and professionally showed us how to use the many features that this extraordinarily flexible software offers. Professionals like Nadiia - so available, clear and prepared - are rare gems in the world of business. A huge thank you from the E-Play 24 CRM team.
Growe Logo
Growe
Head of Engagement
To meet the needs of our customers, a gamification platform must adhere to very high standards, and Smartico lives up to them perfectly. Quick integration, a variety of mechanics, a robust CRM component, flexibility, fair pricing, and dedicated assistance from platform specialists are the first things that come to mind when describing this platform.
Oddsgate Logo
Oddsgate
CMO
Smartico gives our CRM team the perfect tools to amplify what we do best—scaling our clients' operations and driving engagement with precision. It’s like having a trusted co-pilot that matches our expertise every step of the way!
Wow360 Logo
Wow360
Head of CRM
Smartico is a game-changer for us. Its playful, intuitive design is both fun and functional, offering a wide range of options to improve player retention. Even small brands can easily adopt it and see great results and we’ve noticed a significant boost since using it. The customer support is exceptional: flexible, proactive, and willing to adapt to our needs. Highly recommend it to any business looking to enhance their player strategies and drive results.
Goldenpalace.be Logo
Goldenpalace.be
CRM Manager
I have had the pleasure of working with Smartico, and I can confidently say they are an amazing partner. Highly Efficient Backoffice: The Smartico platform’s backoffice is seamless and robust, making it easy to manage and operate the product. Incredible Team: The Smartico team is fantastic! They are always accessible and dedicated to supporting you. (Thanks, Zoya and Gabor!) Support from Start to Finish: From the beginning of the project to daily operations, the Smartico team has been there every step of the way, offering valuable guidance. Fast and Effective Communication: Communication with Smartico is always quick and efficient. Simply Amazing: Working with Smartico is a fantastic experience. Their professionalism and friendly approach make them stand out. MAGNIFIQUE!
Playamo Logo
Playamo
CRM Manager
We’ve been using Smartico for a while now and are pleased with the results it brings. The platform is user-friendly, and its intuitive interface makes navigating and implementing changes a breeze. The gamification tools are flexible and easy to customize, allowing us to tailor them to our specific needs. Most importantly, we’ve seen tangible engagement from users since integrating Smartico, which validates the value of the service. In terms of communication, we’ve had a great experience with the team. They are responsive, open to feedback, and quick to address any issues or questions we’ve raised. Overall, it’s been a productive collaboration, and we appreciate their support.
Wiztech Logo
Wiztech
CEO
Partnering with Smartico has been a game-changer for our business. Their innovative solutions and deep understanding of gamification and customer engagement have allowed us to elevate our platform and create truly immersive experiences for our users. The Smartico team is not only highly skilled but also incredibly responsive, making collaboration seamless and efficient. Whether it’s optimizing loyalty programs or implementing advanced marketing tools, Smartico consistently delivers results that exceed expectations. I highly recommend them to anyone looking to take their operations to the next level.
ProgressPlay Logo
ProgressPlay
CEO
We have been working with Smartico for about 7 months now, after switching from another CRM platform. We have more than 200 whitelabel brands both Casino and Sportsbetting covered by the same set of campaigns, but each brand will have its own style, different currencies and languages. The Gamification has helped us increase the LTV, with players self-serving themselves with bonuses from the shop, and by using control group we see the increase of all KPI's. from the start of the integration and till now what ever Smartico promised they delivered. We recommend Smartico to any platform provider and operator.
White Hat Gaming Logo
White Hat Gaming
Head of Product Marketing
Smartico’s gamification and real-time CRM solutions are seamlessly integrated into our platform so operators can offer personalized engagement campaigns and enhanced player experiences. The combination of White Hat Gaming and Smartico ensures that these engagement tools not only boost player satisfaction but also contribute to increased retention and lifetime value.
AtlasLive Logo
AtlasLive
Chief Operations Officer
Our collaboration with Smartico shows our dedication to providing operators with the most personalized, effective, and high-quality solutions to boost their iGaming business expansion. We want to give our clients top-notch value by offering an adaptable, automated iGaming platform. This platform lets them tailor content and services from numerous leading suppliers to superpower their business and keep their brand unique. Bringing Smartico into the mix is another move toward expanding our range of innovative and top-quality services.
Betstarters Logo
Betstarters
CRM Manager
Smartico's gamification and CRM offerings have significantly enhanced our customers' engagement and retention at BetStarters with our real-time data integration, and we look forward to our continued collaboration.

FAQ

What are the benefits of using Gamification for the business?
What kind of items can be sold in the Smartico Store?
Is there a ready-to-use template provided by Smartico to set up Gamification?
What are the KPIs that can be measured in the gamification concept?
Is it possible to have one gamification setup that is used by users of multiple brands?
What are the steps of setting up gamification tools?
What are the tools to protect gamification setup from abusers?
How deep personalization can go in the context of gamification?
What are the operational limitations of Smartico gamification tools?
Will it actually help my visitors answer general questions?

Pronto para usar a Smartico?

Faça parte do grupo seleto de empresas no mundo todo que transformam a experiência de seus jogadores com a Smartico.