What we offer
Smartico was built with one vision: to provide all-in-one CRM and gamification, created for iGaming. Our platform combines automation, hyper-personalization, and player engagement with a clear purpose: to improve retention without the jargon.
Effortless Integration
We Handle the Work
Connect with Any Provider
Works with Any Platform
Bonus Engine Ready
Create Smarter Interactions With AI-driven Tools That Adjust to Every Player
- Predictive Modeling: Anticipate player actions with AI-powered models.
- LTV Prediction: AI insights predicting each player’s lifetime value, helping you prioritize engagement efforts based on potential value.
- Churn Prediction: Identify and re-engage at-risk players.
- RFM Segmentation: Group players by Recency, Frequency, and Monetary value to craft highly targeted campaigns.
Offer Flexible Rewards that Make Players Feel Valued and Engaged
- Dynamic Bonuses: Customize rewards to suit player preferences.
- Loyalty Programs: Reward long-term engagement with incentives and Gamification mechanics.
- Free-to-Play Games: Increase interaction with daily rewards and games.
Engage Players With Personalized Experiences, Designed to Make Every Interaction Unique
- Behavior-Based Triggers: Automate responses in real time to match player behavior.
- Optimal Timing Model: Reach players at the best time with our "best time for communication" model to maximize engagement.
- Behavior-Based Triggers: Automate messaging in real time to match player behavior.
Manage Unlimited Brands Without Extra Costs
- Centralized Control: Run all your brands from one Smartico instance, making management simple and efficient.
- Brand-Specific Customization: Create unique campaigns, gamification settings, and bonuses tailored to each brand.
- No Extra Fees: Add as many brands as you need - Smartico doesn’t charge extra for scaling your business.
Beyond Technology:
We Bring Expertise and Partnership
With Smartico, you’re not just getting software - you’re gaining a partner invested in your growth. We work alongside you to build CRM expertise within your team, guiding strategy, and offering practical, hands-on insights throughout our partnership.
1. Tailored Onboarding and Training
Our team ensures a smooth, personalized setup from day one, with training that empowers you every step of the way
2. Dedicated Success Managers
A true partner in your growth, guiding you to unlock the full potential of Smartico throughout our entire partnership.
3. Reliable, Expert Support
Our expert help is a message away, ensuring you have the insights and solutions you need to keep moving forward.
What clients have to say
FAQ
Our pricing is based on monthly active users, offered in tiers. The package includes both CRM automation and gamification, together with a dedicated Success Manager who supports you from day one - coordinating the integration, providing training, and offering daily support via Slack or Skype.
Yes. With Smartico, you get both CRM automation and gamification as part of the same platform. No hidden fees, no separate modules—it’s all built-in and designed to work together seamlessly.
We don’t offer a trial version, but we’re happy to provide a detailed demo to show you exactly how Smartico works. Instead of generic presentations we prefer to dive straight into our real back office, using real examples to give you a transparent, hands-on experience of the platform.
Integration is usually handled by us and takes about 3 weeks. We map all transactions into events in our system with minimal effort required from your side. The heavy lifting is our job.
If you prefer to handle the integration yourself, our APIs are flexible and easy to use. We’ll set up a group on Slack or Skype to provide direct support to your tech team and ensure a smooth process every step of the way.
If you already have a gateway you like, perfect. We’re integrated with many options and can easily add new ones free of charge if integration is needed. If you don’t have one, we can provide a gateway for a competitive price. Either way, it’s your call.
Yes! Smartico allows you to operate and manage multiple brands within a single instance. You can run unified campaigns across all brands or create tailored setups and gamification for specific brands, all while keeping everything organized in one place - at no additional cost.
Absolutely. Smartico is designed to simplify operations for iGaming operators. From setup to daily use, everything is straightforward. Plus, you’ll always have your Success Manager to guide you.
Our onboarding process is straightforward and hands-on. It begins with a live demo to showcase Smartico in action. Before signing any agreements, we conduct a technical feasibility call to confirm integration possibilities and address any blockers. Once the contract is signed, we focus on integrating essential data like users, deposits, and casino bets, followed by front-end setup. During this phase, our Success Manager guides your team, ensuring seamless progress. After integration, we provide training, grant system access, and continue integrating non-critical data like sports feeds. From start to finish, we’re with you every step of the way.