Privacy Policy

Effective Date: December 5th 2024

At Smartico.ai ("Website"), operated by GamifyTech Ltd. ("we," "us," or "our"), your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal data, ensuring compliance with the General Data Protection Regulation (GDPR). This policy also details our use of cookies, tracking technologies, and third-party tools such as Google Analytics, Microsoft Clarity, and Google Tag Manager.

1. Data Controller Information

GamifyTech Ltd. is the Data Controller of the personal data collected through this Website.

• Company Name: GamifyTech Ltd.
• Email: support@smartico.ai
• Registered Address: Bulgaria, Sofia, Building 5B, g.k. Mladost 4, ul. "Business park Sofia" Floor 6, 1715 Sofia

2. Types of Personal Data We Collect

a) Data You Provide Directly

• Name, email address, phone number and any information submitted through contact forms, account registrations, or communications with us.

b) Data Collected Automatically

When you visit our Website, we use cookies and similar technologies to collect:

• IP address (anonymized where applicable).
• Browser type and version.
• Device information.
• Geographic location (general, based on anonymized IP).
• Pages viewed, time spent, and interactions on the Website.

3. Purpose and Legal Basis for Processing

We process your data based on:

1. Consent (Article 6(1)(a))
   • For non-essential cookies, analytics, and marketing activities.
2. Legitimate Interests (Article 6(1)(f))
   • For ensuring Website functionality, maintaining security, and improving services.
3. Legal Obligation (Article 6(1)(c))
   • For complying with regulatory and legal requirements.

4. Cookies and Tracking Technologies

a) Types of Cookies

• Essential Cookies: Required for core Website operations and cannot be disabled.
• Performance and Analytics Cookies: Used to analyze traffic and improve user experience (requires consent).
• Functional Cookies: Enhance functionality by remembering preferences (requires consent).

b) Tracking Tools Used

1. Google Analytics
   • Purpose: Analyze Website usage.
   • IP anonymization is enabled.
   • For more information, visit Google's Privacy Policy.
2. Microsoft Clarity
   • Purpose: User behavior analysis to improve the Website.
   • For more information, visit Microsoft's Privacy Statement.
3. Google Tag Manager
   • Purpose: Efficient management of tracking scripts.

c) Managing Your Preferences

Upon visiting the Website, you will see a cookie banner allowing you to:

• Accept all cookies.
• Customize your preferences.
• Reject non-essential cookies.

You can update your preferences anytime via the [Cookie Settings] link.

5. Your GDPR Rights

Under GDPR, you have the following rights:

1. Right to Access
   • Request a copy of your personal data we hold.
2. Right to Rectification
   • Correct inaccurate or incomplete data.
3. Right to Erasure ("Right to be Forgotten")
   • Request the deletion of your personal data, subject to legal requirements.
4. Right to Restrict Processing
   • Limit how your data is used.
5. Right to Data Portability
   • Receive your data in a portable format or request its transfer to another controller.
6. Right to Object
   • Object to processing based on legitimate interests or for marketing purposes.
7. Right to Withdraw Consent
   • Withdraw consent for non-essential processing activities at any time.

To exercise these rights, please contact us at [Insert Email Address].

6. Data Sharing and Third Parties

We may share your data with:

• Service Providers: For analytics, marketing, and operational support (e.g., Google Analytics, Microsoft Clarity).
• Legal Authorities: To comply with legal obligations.

Third-party providers are contractually obligated to process your data in compliance with GDPR.

7. Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as standard contractual clauses or adequacy decisions, are in place.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Anonymized analytics data is retained for up to [Insert Retention Period].

9. Data Security

We implement robust measures to protect your data, including:

• Encryption.
• Access controls.
• Regular security audits.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. The updated policy will be posted on this page with the revised "Effective Date."

11. Contact Information

For questions, concerns, or to exercise your rights, contact us at:

• Company Name: GamifyTech Ltd.
• Email: support@smartico.ai
• Registered Address: Bulgaria, Sofia, Building 5B, g.k. Mladost 4, ul. "Business park Sofia" Floor 6, 1715 Sofia

Consent and Acknowledgment

By continuing to use the Smartico Website after reviewing this Privacy Policy and providing your preferences through the cookie banner, you confirm that you have read and understood this Privacy Policy. For non-essential data processing activities, your explicit consent will be sought before processing begins.