Solución unificada de CRM y Gamificaciónpara iGaming

Smartico ofrece automatización de CRM, gamificación y herramientas de compromiso en una única plataforma en tiempo real para todas sus necesidades de retención.

Más de 1000 marcas confían en nosotros:
Casino.ua Logo
Nine Casino Logo
4RABET Logo
E-Play24 Logo
Growe Logo
Oddsgate Logo
Wow360 Logo
Goldenpalace.be Logo
Playamo Logo
Wiztech Logo
ProgressPlay Logo
White Hat Gaming Logo
AtlasLive Logo
Betstarters Logo
Casino.ua Logo
Nine Casino Logo
4RABET Logo
E-Play24 Logo
Growe Logo
Oddsgate Logo
Wow360 Logo
Goldenpalace.be Logo
Playamo Logo
Wiztech Logo
ProgressPlay Logo
White Hat Gaming Logo
AtlasLive Logo
Betstarters Logo

Qué ofrecemos

Smartico se construyó con una visión: ofrecer CRM y gamificación todo en uno, creados para iGaming. Nuestra plataforma combina automatización, hiper-personalización y compromiso del jugador con un claro propósito: mejorar la retención sin jerga.

Automatización CRM

Agiliza cada paso del recorrido del jugador, desde la incorporación hasta la fidelización, con mensajes hiperpersonalizados y flujos de trabajo automatizados.

Gamificación

Impulsa el compromiso con herramientas de gamificación personalizables que aportan diversión, recompensas y fidelización perfectamente integradas en tu CRM.

Juegos gratuitos

Aumenta la participación de los jugadores con una serie de minijuegos gratuitos personalizables, como la Rueda de la lealtad, las tarjetas rasca y gana y las Cajas de botín diarias.

Motor de bonificaciones

Reduce los costes de las bonificaciones con recompensas adaptadas al comportamiento de los jugadores, desde devoluciones en efectivo hasta tiradas gratis. Gestiona en tiempo real o programa un impacto óptimo.

Botes

Desbloquea nuevos ingresos con botes personalizables, financiados por el jugador o por el operador, que mejoran cualquier juego de cualquier proveedor, impulsando la retención y la emoción.

AI Models

Smartico’s AI Models turn player data into actionable predictions, helping you optimize engagement, prevent churn, and deliver rewards at the perfect moment.

Integración sin esfuerzo

Nosotros nos encargamos del trabajo

Nuestros ingenieros gestionan todo el proceso de integración, lo que reduce significativamente la carga de tus recursos de I+D.

Conecta con cualquier proveedor

Smartico es compatible con los principales proveedores de SMS, correo electrónico y mensajería instantánea, lo que garantiza flexibilidad y facilidad de uso.

Funciona con cualquier plataforma

Smartico se integra con todas las plataformas de iGaming, desde los principales proveedores del sector hasta tu sistema interno personalizado.

Preparado para Bonus Engine

Nos adaptamos a tus API y motores de bonificación existentes, lo que permite un proceso de puesta en marcha rápido y sin problemas.
Impulsado por la IA para un compromiso más inteligente

Crear Más Inteligente
 con herramientas basadas en IA que se adaptan a cada jugador

  • Modelos predictivos: Anticipa las acciones de los jugadores con modelos basados en IA.
  • Predicción de LTV: La inteligencia artificial predice el valor de vida de cada playera, ayudándole a priorizar los esfuerzos de compromiso basados en el valor potencial.
  • Predicción de bajas: Identifica y vuelve a captar a los jugadores en riesgo.
  • Segmentación RFM: Agrupe a los jugadores por recurrencia, frecuencia y valor monetario para crear campañas muy específicas.
Premios flexibles para una fidelidad duradera

OfertaFlexible
 Recompensas que hacen que los jugadores se sientan valorados y comprometidos

  • Bonificaciones dinámicas: Personaliza las recompensas para adaptarlas a las preferencias de los jugadores.
  • Programas de fidelización: Recompensa el compromiso a largo plazo con incentivos y mecánicas de gamificación.
  • Juegos gratuitos: Aumenta la interacción con recompensas y juegos diarios.
Compromiso personalizado en todo momento

Atraer a los jugadores con personalizadas, diseñadas para que cada interacción sea única
 experiencias

  • Activadores de comportamiento: Automatiza las respuestas en tiempo real para adaptarlas al comportamiento del jugador.
  • Modelo de tiempo optimizado: Llega a los jugadores en el mejor momento con nuestro modelo de «mejor momento para la comunicación» para maximizar la participación.
Gestión multimarca

Gestionar ilimitadas
 Markas sin costes adicionales

  • Control centralizado: Gestiona todas tus marcas desde una sola instancia de Smartico, haciendo que la gestión sea sencilla y eficiente.
  • Personalización específica para cada marca: Crea campañas únicas, configuraciones de gamificación y bonificaciones adaptadas a cada marca.
  • Sin costes adicionales: Añade tantas marcas como necesites - Smartico no cobra extra por expandir tu negocio.

Más allá de la tecnología:
Aportamos experiencia y colaboración

Con Smartico, no solo obtiene software de gamificación, sino que también obtiene un socio que invierte en su crecimiento. Trabajamos junto a usted para desarrollar experiencia en CRM dentro de su equipo, guiando la estrategia y ofreciendo conocimientos prácticos a lo largo de nuestra asociación.

1. Incorporación y formación personalizadas

Nuestro equipo garantiza una configuración personalizada y sin problemas desde el primer día, con formación que te capacita en cada paso del camino.

2. Gestores de éxito dedicados

Un verdadero socio en tu crecimiento, que te guiará para liberar todo el potencial de Smartico a lo largo de toda nuestra colaboración.

3. Asistencia fiable y experta

Nuestra ayuda experta está a un mensaje de distancia, garantizando que dispongas de los conocimientos y las soluciones que necesitas para seguir avanzando.

Opinión de los clientes

Casino.ua Logo
Casino.ua
CEO
Partnering with Smartico has been a strong step forward for Casino.ua. Their CRM automation and gamification tools have significantly enhanced our platform, helping us better engage and retain our audience. The integration process was fast and smooth, supported by their responsive team and clear documentation, which made implementation straightforward. The flexibility of Smartico’s tools allows us to customize features to fit our platform’s needs, while their diverse solutions — like the bonus engine and gamification modules - help us deliver a richer gaming experience. We’ve already seen improved player retention and satisfaction. Smartico has been a reliable partner, and their tools are a valuable asset for anyone looking to elevate their igaming platform.
Nine Casino Logo
Nine Casino
Head of Casino
As Head of Casino I am, always looking for ways to enhance the player experience and create long-lasting relationships with our customers. the Smartico CRM and gamification tool has not only simplified the marketing and retention efforts for my teams, but has also given them the tools we need to build a more engaged, loyal player base. Our team and couldn’t be happier with the results, and this is only the beginning. With this innovative platform at our side, we’re excited to continue driving player satisfaction and taking our casino to new heights.
4RABET Logo
4RABET
Head of CRM
Smartico elevates our engagement strategies to reach new heights with a platform that is both technically advanced and flexible. Their ability to respond to our needs with speed and accuracy is unmatched. And their account managers? Absolute rockstars - always ready to help, invested in our success, and going above and beyond to support us. We didn’t just find a tool, we found a true partner.
E-Play24 Logo
E-Play24
CRM Manager
We have been working with Smartico for a year and a half now and in these 18 months we have learned to clearly see the incredible potential of this tool, which has allowed us to create projects of which we are very proud. Thanks also to the Smartico guys, who patiently and professionally showed us how to use the many features that this extraordinarily flexible software offers. Professionals like Nadiia - so available, clear and prepared - are rare gems in the world of business. A huge thank you from the E-Play 24 CRM team.
Growe Logo
Growe
Head of Engagement
To meet the needs of our customers, a gamification platform must adhere to very high standards, and Smartico lives up to them perfectly. Quick integration, a variety of mechanics, a robust CRM component, flexibility, fair pricing, and dedicated assistance from platform specialists are the first things that come to mind when describing this platform.
Oddsgate Logo
Oddsgate
CMO
Smartico gives our CRM team the perfect tools to amplify what we do best—scaling our clients' operations and driving engagement with precision. It’s like having a trusted co-pilot that matches our expertise every step of the way!
Wow360 Logo
Wow360
Head of CRM
Smartico is a game-changer for us. Its playful, intuitive design is both fun and functional, offering a wide range of options to improve player retention. Even small brands can easily adopt it and see great results and we’ve noticed a significant boost since using it. The customer support is exceptional: flexible, proactive, and willing to adapt to our needs. Highly recommend it to any business looking to enhance their player strategies and drive results.
Goldenpalace.be Logo
Goldenpalace.be
CRM Manager
I have had the pleasure of working with Smartico, and I can confidently say they are an amazing partner. Highly Efficient Backoffice: The Smartico platform’s backoffice is seamless and robust, making it easy to manage and operate the product. Incredible Team: The Smartico team is fantastic! They are always accessible and dedicated to supporting you. (Thanks, Zoya and Gabor!) Support from Start to Finish: From the beginning of the project to daily operations, the Smartico team has been there every step of the way, offering valuable guidance. Fast and Effective Communication: Communication with Smartico is always quick and efficient. Simply Amazing: Working with Smartico is a fantastic experience. Their professionalism and friendly approach make them stand out. MAGNIFIQUE!
Playamo Logo
Playamo
CRM Manager
We’ve been using Smartico for a while now and are pleased with the results it brings. The platform is user-friendly, and its intuitive interface makes navigating and implementing changes a breeze. The gamification tools are flexible and easy to customize, allowing us to tailor them to our specific needs. Most importantly, we’ve seen tangible engagement from users since integrating Smartico, which validates the value of the service. In terms of communication, we’ve had a great experience with the team. They are responsive, open to feedback, and quick to address any issues or questions we’ve raised. Overall, it’s been a productive collaboration, and we appreciate their support.
Wiztech Logo
Wiztech
CEO
Partnering with Smartico has been a game-changer for our business. Their innovative solutions and deep understanding of gamification and customer engagement have allowed us to elevate our platform and create truly immersive experiences for our users. The Smartico team is not only highly skilled but also incredibly responsive, making collaboration seamless and efficient. Whether it’s optimizing loyalty programs or implementing advanced marketing tools, Smartico consistently delivers results that exceed expectations. I highly recommend them to anyone looking to take their operations to the next level.
ProgressPlay Logo
ProgressPlay
CEO
We have been working with Smartico for about 7 months now, after switching from another CRM platform. We have more than 200 whitelabel brands both Casino and Sportsbetting covered by the same set of campaigns, but each brand will have its own style, different currencies and languages. The Gamification has helped us increase the LTV, with players self-serving themselves with bonuses from the shop, and by using control group we see the increase of all KPI's. from the start of the integration and till now what ever Smartico promised they delivered. We recommend Smartico to any platform provider and operator.
White Hat Gaming Logo
White Hat Gaming
Head of Product Marketing
Smartico’s gamification and real-time CRM solutions are seamlessly integrated into our platform so operators can offer personalized engagement campaigns and enhanced player experiences. The combination of White Hat Gaming and Smartico ensures that these engagement tools not only boost player satisfaction but also contribute to increased retention and lifetime value.
AtlasLive Logo
AtlasLive
Chief Operations Officer
Our collaboration with Smartico shows our dedication to providing operators with the most personalized, effective, and high-quality solutions to boost their iGaming business expansion. We want to give our clients top-notch value by offering an adaptable, automated iGaming platform. This platform lets them tailor content and services from numerous leading suppliers to superpower their business and keep their brand unique. Bringing Smartico into the mix is another move toward expanding our range of innovative and top-quality services.
Betstarters Logo
Betstarters
CRM Manager
Smartico's gamification and CRM offerings have significantly enhanced our customers' engagement and retention at BetStarters with our real-time data integration, and we look forward to our continued collaboration.

PREGUNTAS FRECUENTES

¿Cuál es el precio de Smartico?
¿El precio incluye CRM y gamificación?
¿Hay alguna versión de prueba o demo disponible?
¿Cuánto se tarda en integrar Smartico?
¿Necesito mi propia pasarela de correo electrónico o SMS?
¿Puede Smartico admitir varias marcas en un mismo sistema?
¿Es Smartico realmente tan fácil de usar?
¿Cómo es el proceso de incorporación a Smartico?

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