The Loyalty Wheel
Managing customer relationships is dependent on having desirable, loyal customers within chosen segments. With well-conceived relationship marketing strategies, you can both build and maintain customer loyalty with less of the hassle. Learn more about Smartico’s loyalty marketing strategies here.
Unusual, entertaining gamification elements will significantly increase curiosity and interest in your brand, and encourage your users to try their luck over and over. People love gaming, so use gamification as often as possible to engage with your customers.
Spin the Wheel on registration can boost your conversion rate by 5% – 20%, which is almost three times better than a standard landing page or popups.
By implementing Gamification mechanics for customer retention techniques, you get in a win-win situation:
1.
Provide more value to your customers and increase their engagement when interacting with your brand
2.
Acquire organic brand ambassadors and repeat purchases
3.
Maximize your revenue from current customers
Multi choice Spin cost
Set the price for each attempt to Spin the Wheel including but not limited to Gamification points, free of charge.
Flexible Prizes
- Fully customized prize pool structure and prize assignments to the sectors of the wheel.
- Bonuses, Gamification Points, Tangible items, or Spin attempts in the same or another wheel.
- Control the stock availability for every prize, and our system will automatically calculate the probability in real-time based on the new stock availability after each win/loss.
Fully customizable number of slices in the Wheel.
Stand-alone mode
The game can run as a module in the Gamification widget or as a Stand-alone shown to the user according to the rules set by the operator.
Segment your audience
Games’ availability can be controlled using “user segments”, e.g., a wheel with highly valuable prizes can be available for only VIP levels or limited to a specific country, brand, player class, user balance, etc.
All of Smartico’s dynamic audience segmentation possibilities can be used to control the games’ availability.
Play it anonymously!
Use the wheel in your acquisition process.
Let your anonymous visitor try their luck spinning your different Welcome Bonus offers, and upon registration, the user we will automatically get his reward.
Multi Skin
Our wheel comes in different styles and colours! Fully customised skins can be provided by the operator and implemented by us.
Multi-lingual
Names and descriptions of the prizes can be translated to any language used by the operator.
Responsive design
The wheel is designed to work on any type of device: mobile, desktop browser and native applications.
Smartico Loyalty Wheel is a must-have tool for your collection of Loyalty Suite mechanics. And we are not afraid to say it.
Been using Smartico on our brands in TENLOT for the past year. Genius mechanism which starts with bonus configuration all the way to evolving campaigns and through deep segmentations. This system changed the way we manage our user base and mostly the results we see daily on retention. In addition, Smartico delivers a pure multi level, machine learning social experience, that can easily be configured and launched within days. In one word - WOW!
“Originally the thought of changing a CRM automation provider scared the hell out of us but Smartico has delivered great results and has convinced us of the value it brings to our operation. Smartico team have helped us to set up and configure automatic campaigns that used to be all done manually before, and as a result saved us significant amount of time and efforst which can now be used for strategical planning and not creating and recreating mailers or popups.
So instead of running in the past dozens of campaigns for one purpose, but each for every currency, brand, country, now we do everything in 1 single campaign for each purpose via the multi-brand & multi-currency solution.
We really enjoy working with the team, they are great team players and can really deliver outstanding results, and we can't wait to start working on configuring the Gamification!”
We have been working with Smartico for about 7 months now, after switching from another CRM platform. We have more than 200 whitelabel brands both Casino and Sportsbetting covered by the same set of campaigns, but each brand will have its own style, different currencies and languages. The Gamification has helped us increase the LTV, with players self-serving themselves with bonuses from the shop, and by using control group we see the increase of all KPI's. from the start of the integration and till now what ever Smartico promised they delivered.
We recommend Smartico to any platform provider and operator.
