CRM Automation & Gamification Platform

Integration Engineer

Join the Future of CRM Automation & Gamification with Smartico.ai!
About Smartico.ai:

Smartico.ai is leading the charge in CRM Automation & Gamification, leveraging cutting-edge technologies to solve complex challenges and redefine the industry’s future. Our innovative platform is designed to enhance customer engagement and operational efficiency. We are looking for passionate, creative Integration Engineers to join our team and contribute to our mission of transforming the CRM landscape.

Job Description:

As an Integration Engineer at Smartico.ai, you will oversee the entire integration process with our customers, ensuring a seamless, efficient, and effective experience. You will be the go-to expert for any integration-related inquiries, providing critical support and guidance throughout the customer lifecycle. This role is pivotal in enabling our clients to fully leverage our CRM Automation & Gamification platform through flawless integration and ongoing support.

Key Responsibilities:
  • Lead and manage the full integration process with customers, from initial assessment through to implementation, testing, and final deployment.
  • Act as the primary liaison for all integration-related questions and issues, offering expert advice and solutions.
  • Collaborate closely with customers to understand their technical needs and customize integration solutions accordingly.
  • Coordinate with internal teams (development, product, customer success) to ensure a unified and effective integration strategy.
  • Educate customers and internal teams on integration topics, ensuring a high level of competency across the board.
  • Stay updated on new technologies and industry trends to improve integration capabilities continuously.
Technical Skills Required:
  • Basic SQL Knowledge: Ability to write and understand SQL queries, which is crucial for database integration and troubleshooting data issues.
  • Postman/APIs: using Postman for API testing and familiar with RESTful services and API integration, enabling smooth data exchange between systems.
  • Advantage: Familiarity with CRM systems, automation tools, and gamification concepts.
  • Advantage: Experience with various programming languages and integration platforms relevant to our technology stack.
  • Strong analytical and problem-solving skills, with a keen attention to detail.
Requirements:
  • Proven experience in an Integration Engineer role, with a focus on customer integrations or similar.
  • Excellent communication and interpersonal skills, capable of working effectively with both technical and non-technical stakeholders.
  • Highly organized, with the ability to manage multiple projects and meet deadlines.
  • A passion for technology and continuous learning, with a willingness to adapt to new tools and practices.
Why Join Smartico.ai?
  • Work on the forefront of CRM Automation & Gamification technology.
  • Be part of a dynamic, innovative team that encourages creativity and out-of-the-box thinking.
  • Make a tangible impact on our customers and the industry.
  • Competitive salary, comprehensive benefits, and a culture that supports growth and development.