Shape the Future of Customer Success at Smartico.ai!
Are you a relationship maestro with a knack for turning clients into long-term partners? Smartico.ai, a pioneer in CRM Automation & Gamification, is on the lookout for a dynamic B2B Account/Success Manager to join our growing team.
🌟 Customer-Centric Innovation: Be part of a company that puts customers at the center of everything. Smartico.ai is not just about technology; it’s about crafting unparalleled customer experiences and succsess.
💡 Cutting-Edge Solutions: Join a team that’s revolutionizing CRM Automation & Gamification. Your role will be pivotal in ensuring the seamless delivery of solutions that exceed customer expectations.
🤝 Collaborative Culture: We believe in teamwork, collaboration, and the power of building strong, lasting relationships. Smartico.ai is a place where your ideas matter, and your impact is tangible.
What You’ll Be Doing:
🔗 Relationship Architect: Serve as the focal point of contact for all things customer-related. Your mission? To build and nurture strong, long-lasting relationships that transcend transactions.
🌐 Customer Advocacy: Advocate for our customers internally, ensuring their needs are met and exceeded. Be the voice of the customer in shaping the future of our solutions.
📈 Solution Delivery Maestro: Ensure the timely and successful delivery of our solutions according to customer needs and objectives. You’re not just managing accounts; you’re orchestrating success stories.
🚀 Business Expansion: Collaborate with clients to uncover new opportunities and expand our business footprint. Your strategic insights will contribute to the growth and success of Smartico.ai.
📊 Progress Communication: Clearly communicate the progress of monthly/quarterly initiatives to both internal and external stakeholders. Your insights will guide our collective journey to success.
🗂 Project Wizard: Prepare detailed reports and project plans on account status. Your organizational skills will be key in keeping everything on track.
🚨 Challenge Conqueror: Assist with challenging client requests or issue escalations as needed. Your proactive approach will turn challenges into opportunities.
🎓 Knowledge Ambassador: Provide training to customers during the onboarding process and share your in-depth platform knowledge. Empower our clients to make the most of our innovative solutions.
Believe in Relationships and Fun:
At Smartico.ai, we believe that relationships and fun go hand in hand. Join a team that values not just transactions but the journey of creating meaningful and enduring partnerships.
What’s In It For You:
Ready to redefine customer success with Smartico.ai? Apply now and be part of a company where your expertise shapes the future of B2B relationships!